Recent CrowdStrike Update Causes Big Tech Outage: What Happened and What We Can Learn
In mid-July 2024, many businesses around the world experienced significant IT issues due to a problematic update from CrowdStrike, a leading cybersecurity company. Here's a breakdown of what happened, how it affected various industries, and what we can learn from this incident. What Happened? On July 18, 2024, CrowdStrike rolled out an update to its Falcon agent. Almost immediately, users started reporting major problems. Systems were rebooting unexpectedly, and connectivity issues were rampant. This was especially problematic for Microsoft-based customers who rely on CrowdStrike for cybersecurity. Who Was Affected? The update's impact was widespread. Major airlines like American Airlines, Delta, and United faced disruptions. The UK's National Health Service (NHS) also reported issues, which could have serious implications given the critical nature of their services. Even banks and financial institutions weren't spared, highlighting how a single update can affec